|Shipping and Returns|
Orders are all shipped within 48 hours, but are usually sent the same day if the order is received and paid for by 1pm. All of our orders are shipped via Australia Post from Brisbane, Australia and we use the most cost effective and traceable method per order.
For domestic orders, we use Parcel Post Plus satchels which are trackable, but if you would prefer the Registered Post option or Express Post, please click on the 'Postage Upgrade' link in the Shop menu to the left.
1-2 items: $8 (trackable Parcel Post)
3 or more items: $13 (trackable Parcel Post)
Signature on Delivery option (for Parcel Post only) $2.95 (includes $50 insurance)
Upgrade to Express Post for any number of items: $1.40
Please note that Nicobelle Design is not responsible for any import duties or taxes payable in your country upon receipt of the goods.
All items are beautifully packed and much care is taken to ensure that you receive your garments in the manner in which they were sent. Once the parcel leaves our hands however, we cannot accept any responsibility for any loss or damage in the postal system.
Returns and Exchanges
We hope that you will be delighted with your purchases. Every care is taken to ensure that you are receiving a quality handmade product, so if there is a problem, please contact us immediately to discuss your concerns.
Refunds or repairs will be provided for any faulty workmanship; please contact Nicobelle Design within 5 working days of order receipt to qualify for a refund, and we can discuss options. No refunds will be given if the goods were damaged during use, unless the damage is a direct result of faulty workmanship.
PO Box 336
Northgate Qld 4013